![]() ![]() ![]() Email provide the date and time you received the call, how many calls you received in total and your mobile number. ![]() For more information on how to set up and manage voicemail, head to our support page. Let the call go to voicemail and then listen to any message left to ascertain if this might be a genuine call.Block the caller/sender’s number using your phone’s built-in call rejection features or by downloading an app to restrict incoming calls and messages.Check that the call is coming from a number that’s not a number that we use.Don’t give the caller any personal details and hang up.If you receive a phone call that you suspect is fraudulent, this is what we advise: Kogan Mobile only calls our customers from selected numbers. Email provide a screenshot of the suspected fraud message, the date and time you received it, how many times you received it and your mobile number.Email a screenshot of the message to Report the email or SMS to Scamwatch.Don’t share any content of the SMS or email with anyone.Don’t call any numbers associated with the SMS or email.If you receive an email or text message that is unknown, unsolicited or you suspect to be fraudulent including messages with a one-time code that you didn’t initiate, this is what we advise: If you receive a call, letter, email, text message or other communication that claims to be from Kogan Mobile and you suspect it may be a scam or hoax, give us a call on 1300 056 426. ![]()
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